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Affiliate Program Terms & Policy


Affiliate Programme Terms & Policy

Thank you for your interest in our Affiliate Programme.

Our Affiliate Programme allows approved partners to earn commission by referring customers to our websites through a unique affiliate link or approved promotional code.

By joining and taking part in the programme, you agree to the following terms.

1. Affiliate Approval

All affiliate applications are subject to approval.

We reserve the right to accept, decline, suspend or close an affiliate account at our discretion, particularly where we believe the programme is being misused or our reputation may be affected.

2. Affiliate Commission

Approved affiliates may earn commission on qualifying purchases made through their unique affiliate tracking link or approved promotional code.

The current commission rate will be shown within the Affiliate Programme or communicated directly to the affiliate.

We reserve the right to change commission rates or promotional arrangements where necessary.

3. Qualifying Sales

Commission is only payable on valid, completed and eligible orders.

Commission may not be payable on:

  • Cancelled orders

  • Refunded or returned orders

  • Fraudulent transactions

  • Duplicate transactions

  • Chargebacks

  • Orders placed in breach of this policy

  • Purchases generated through unauthorised promotional methods

If commission has already been credited for an order that is later cancelled, refunded or charged back, the relevant commission may be deducted from the affiliate balance.

4. Affiliate Tracking

Affiliate sales are normally tracked through the unique link, code or tracking technology provided to the affiliate.

Affiliates are responsible for using the correct tracking link or code.

We cannot guarantee commission where tracking has been removed, blocked, incorrectly used or where a customer completes a purchase without using the affiliate’s valid tracking method.

5. Advertising Disclosure

Affiliates must clearly disclose when they are promoting our products in return for commission, payment, free products or any other commercial benefit.

Affiliate content must be clearly identifiable as advertising.

Suitable wording may include:

Ad
Advertisement
Affiliate Ad

The disclosure must be clear, prominent and easy for the customer to see.

Affiliates are responsible for following all applicable advertising laws, regulations and platform rules in the country where they are promoting our products.

6. Honest Product Promotion

All products must be represented accurately and honestly.

Affiliates must not:

  • Make false or misleading claims

  • Guarantee results that cannot be guaranteed

  • Make unauthorised medical or therapeutic claims

  • Misrepresent ingredients, benefits or product performance

  • Alter official product information in a misleading way

  • Claim to be an employee, owner or official representative of the business unless authorised to do so

Affiliates may share their own genuine experience with a product, but personal experiences must not be presented as guaranteed results for every customer.

7. Before-and-After Content

Any before-and-after photographs, videos or testimonials used to promote our products must be genuine and must not deliberately mislead customers.

Affiliates must not use filters, editing or digital alteration in a way that falsely exaggerates the effect or performance of a product.

8. Brand Materials and Intellectual Property

Affiliates may use approved product images, logos, promotional materials and other content supplied for the purpose of promoting the Affiliate Programme.

All logos, photographs, videos, product descriptions and other intellectual property remain the property of their respective owners.

Affiliates must not create websites, social media accounts, email addresses or advertising that could mislead customers into believing they are an official account or representative of the business.

9. Paid Advertising

Affiliates must not purchase or bid on advertising using our business names, trademarks, brand names, product names, misspellings of those names or branded search terms without prior written permission.

Affiliates must not run advertisements that impersonate the business or direct customers to misleading websites.

10. Discount Codes and Promotions

Only authorised discount codes, promotional offers and affiliate codes may be advertised.

Affiliates must not:

  • Create unauthorised discount codes

  • Promote expired offers as though they are still available

  • Misrepresent the value of a discount

  • Publish private or restricted promotional codes

  • Advertise false discounts simply to encourage clicks

11. Self-Referrals

Unless specifically authorised, affiliates must not use their own affiliate account mainly for the purpose of receiving commission on their own purchases.

Accounts showing suspected abuse, manipulation or fraudulent referrals may be suspended or closed.

12. Spam and Unsolicited Marketing

Affiliates must not promote our products through spam, misleading messages or unlawful unsolicited marketing.

Any email, SMS or other direct marketing activity must comply with applicable privacy and electronic marketing laws.

13. Social Media Conduct

Affiliates may promote our products through social media platforms, websites, blogs, video platforms and other appropriate channels.

Affiliate content must not contain unlawful, discriminatory, hateful, deceptive or seriously offensive material that could reasonably damage the reputation of the business.

14. Payments

Affiliate payments are made in accordance with the payment terms shown within the Affiliate Programme or communicated directly to the affiliate.

Payment may be delayed while orders are being verified or while applicable returns and refund periods are being completed.

Affiliates are responsible for providing accurate payment details.

Affiliates are also responsible for declaring and paying any tax that may apply to their affiliate earnings.

15. Suspension or Termination

We may suspend or close an affiliate account where there is evidence of:

  • Fraud

  • Misleading advertising

  • Brand impersonation

  • Spam

  • Abuse of affiliate links or discount codes

  • False or unauthorised product claims

  • Manipulated transactions

  • Breach of these terms

  • Conduct that could reasonably damage the business or its reputation

Where an account is closed because of fraud or serious misuse, unpaid commission connected with invalid or fraudulent transactions may be cancelled.

16. Changes to the Affiliate Programme

We reserve the right to update, change, temporarily suspend or discontinue the Affiliate Programme where necessary.

The latest version of this policy will apply from the date it is published on the website.

17. Acceptance of These Terms

By registering for or taking part in the Affiliate Programme, you confirm that you have read, understood and agreed to these Affiliate Programme Terms & Policy.

If you do not agree with these terms, you should not take part in the programme.

Contact

If you have any questions about the Affiliate Programme, please contact us using the contact details provided on the website.